G
Greg Mitchell
AU
21 Dec 1969
Hotel had no record of my booking
Reservation was confirmed and charged, then the property said it had no availability. Refund came through after ten days of chasing.
Date of experience: 19 Dec 1969
Hotel, apartment and flight booking marketplace.
Greg Mitchell
AU
Reservation was confirmed and charged, then the property said it had no availability. Refund came through after ten days of chasing.
Date of experience: 19 Dec 1969
Sofia Rinaldi
IT
Plans changed twice and both cancellations were instant with no fee. Filters for family rooms are genuinely useful.
Date of experience: 4 Dec 1969